Bb66 Privacy Policy — Your Personal Data Protection

Bb66 (hereinafter referred to as "we", "the platform", or "bb66.plus") is fully committed to protecting the privacy and personal data of every member who uses our services. This Privacy Policy has been established to fulfil our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

We understand that your trust is our most valuable asset. Every decision relating to the processing of your personal data is therefore made carefully and thoughtfully, guided by the principles of transparency, fairness, and legitimate purpose.

This Privacy Policy applies to all users of bb66.plus, the bb66 mobile app, and any additional services provided by the bb66 platform. It also covers information collected through your interactions with our customer support team, email, live chat, and other official communication channels.

If you have any questions or concerns about how we handle your personal data, our data protection team is available via the official channels listed in this document. We are committed to responding to every inquiry within 48 business hours.

Bb66 collects your personal data through several means — directly when you register and use the platform, automatically through tracking technologies, and from trusted third parties when necessary for verification purposes. The following are the categories of data we collect:

We only collect data that is genuinely necessary for the purposes stated in this Privacy Policy. bb66 does not collect sensitive data such as medical information, religious beliefs, or political views.

The personal data we collect is used solely for legitimate purposes related to the operation of the bb66 platform and the enhancement of the member experience. We do not sell, rent, or trade your personal data to any party for commercial gain.

The primary purposes for which your personal data is used are as follows:

• Account management: Creating, verifying, and maintaining your bb66 account, including the KYC process required by law.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions conducted through our platform securely and efficiently.
• Platform security: Detecting, investigating, and preventing fraud, money laundering, hacking, and any activities that violate laws or terms of use.
• Legal compliance: Fulfilling legal and regulatory obligations, including reporting requirements to relevant authorities when mandated.
• Customer support: Providing effective technical support and customer service to members across multiple communication channels.
• Marketing and promotions: Sending relevant promotional information, bonuses, and exclusive offers based on your preferences and betting history — only if you have consented to receive such communications.
• Analytics and improvement: Analysing platform usage patterns to improve performance, user interface, and the overall service quality of bb66.
• Responsible gaming: Monitoring wagering patterns to identify signs of problem gambling and providing appropriate assistance to members who need it.

Every data processing activity we carry out has a solid legal basis — whether grounded in your consent, contractual necessity, legal obligation, or the legitimate interests of bb66 that do not override your fundamental rights.

Bb66 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security systems are designed to the highest industry standards and are continuously updated.

Technical Security Measures:

• 256-bit SSL/TLS data encryption for all communications between your device and bb66 servers, ensuring data in transit cannot be intercepted by unauthorised parties.
• Passwords and sensitive information are stored in hashed form using the latest cryptographic algorithms — even bb66's internal team cannot read your password in its original form.
• Multi-layered intrusion detection systems (IDS) and firewalls operate 24/7 to monitor suspicious traffic.
• Security vulnerability scanning (penetration testing) is conducted periodically by independent cybersecurity experts to identify and address any system weaknesses.
• Encrypted automatic data backups are performed daily to ensure service continuity.

Data Retention Period:

• Active account data: Retained for the duration of the active account and for at least 7 years after account closure, in line with Malaysian legal requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering (AMLA) legal requirements.
• Support communication logs: Retained for 3 years for reference and quality assurance purposes.
• Technical data and access logs: Retained for 12 months before being securely deleted.

Bb66 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent. However, there are limited situations where we are required to share your data with certain parties for legitimate operational purposes:

• Payment service providers: Malaysian local banks and payment processors working with bb66 require the necessary information to process your deposit and withdrawal transactions. All our payment partners comply with PCI-DSS security standards.
• Game software providers: Game software providers partnering with bb66 receive only the minimum technical data required to operate games smoothly.
• Identity verification service providers: Trusted third-party KYC agencies are used to verify the identity of new members in compliance with legal requirements.
• Legal authorities: bb66 will disclose personal data when required by court order, warrant, or official request from a law enforcement agency or regulatory authority.
• IT service providers: Technology partners providing server infrastructure, backup systems, and other technical services may have limited access to data solely for system maintenance purposes.

All third parties who receive your personal data are bound by strict data protection agreements and are only permitted to use that data for purposes specified in those agreements. bb66 is responsible for ensuring all partners adhere to data protection standards equal to or higher than those we practise.

Bb66 uses cookies and similar tracking technologies to enhance user experience, ensure platform security, and analyse usage patterns. Cookies are small text files stored on your device when you visit the bb66.plus website.

Types of Cookies We Use:

• Essential Cookies (Required): Required for core platform functions such as login sessions, security, and language preferences. Without these cookies, the platform cannot function properly. These cookies do not require your consent to be activated.
• Performance Cookies: Collecting information about how you use the bb66 platform — pages visited, time spent, and errors encountered. This data helps us continuously improve platform performance and usability.
• Functional Cookies: Saving your personal preferences such as language, time zone, and display settings to deliver a more personalised experience on future visits.
• Analytics Cookies: We use analytics tools that help us understand platform usage patterns in an aggregated and anonymised manner for product improvement purposes.

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the bb66 platform.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. bb66 is committed to facilitating the exercise of these rights efficiently and without discrimination.

Bb66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or service improvements. Any amendments will take effect immediately upon publication on the bb66.plus website.

When there are material changes — that is, changes that significantly affect how we use your personal data — we will notify you via the email registered to your bb66 account or through an in-platform notification at least 14 days before the changes take effect.

It is your responsibility to review this Privacy Policy from time to time. Continued use of the bb66 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your bb66 account by contacting our customer support team.